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FAQ

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Is it secure to make a reservation on your website?

Of course, this website uses the Verisign Certificate SSL 3.0 to protect the information sent from your browser to our website and database. 100% of credit card operations are encrypted to ensure privacy when you process your payment online.

The basic search operations on our website don't require the activation of security processes. Our security system is activated automatically when it senses an operation in which information will be stored in the database, as happens when a reservation is made.

Is the information that I provide secure?

Of course, at "Mexican Journeys" we work according to the regulations established in the Federal Law for the Protection of Personal Information Possessed by Individuals, meaning that Mexican Journeys will look to ensure that all handling of sensitive or personal information ("Data") is controlled in such a way as to provide privacy and the right to informative self-determination of the aforementioned information. The providing of Data to Mexican Journeys by any means implies acceptance of the privacy notice. The Data can be transferred, shared, and/or ceded to subsidiary companies, affiliates, and suppliers of Mexican Journeys in Mexico or abroad for commercial, identification and contact purposes, as well as to better understand the needs of our clients and to improve our services.

What kind of reservations can I make on MexicanJourneys.com?

MexicanJourneys is one of the largest Online Travel Agency for Mexico and features great offers for hotels, flights, travel packages, car rentals, transfers, and tours in Mexico's top destinations, the US, Argentina, Canada, Brazil and the Caribbean. (Mexico, the US, Argentina, Canada, the Caribbean, and South America.)

How can I verify if my reservation has been confirmed by the hotel?

You'll know because you'll receive the confirmation voucher, where the status is specified: CONFIRMED.

If you have any questions, we would be happy to respond to any request. You can send an email to your designated travel consultant, whose email address is stated in your confirmation voucher.